Epidemic Books - Oathbound General - Oathbound: Seven: Print? - Messages https://forums.epidemicbooks.net/topic41-oathbound-seven-print.aspx Epidemic Books - Oathbound General - Oathbound: Seven: Print? - Messages en-us http://blogs.law.harvard.edu/tech/rss Jitbit AspNetForum Mon, 14 Nov 2011 12:00:08 GMT Mon, 14 Nov 2011 12:00:08 GMT https://forums.epidemicbooks.net/topic41-.aspx Message from Fenryx Mon, 14 Nov 2011 12:00:08 GMT https://forums.epidemicbooks.net/topic41-.aspx Message from Paulon Mon, 14 Mar 2011 23:33:49 GMT https://forums.epidemicbooks.net/topic41-.aspx Message from greg
I think I'll go back to our regular print on demand guys (amazon) for future stuff. I don't anticipate any more books in the 400+ page range, which is why I had to do the Lulu thing with this project.]]> Thu, 10 Mar 2011 17:02:21 GMT https://forums.epidemicbooks.net/topic41-.aspx Message from Paulon The whole situation took multiple errors, both at Lulu and by myself.
For the record, here's what seems to have happened.
1) Lulu printed and sent the black and white version instead of the color one. Unfortunately they didn't send any notification of postage or update the order status page.
2) In the meantime I reordered the black and white version again after the file issues were fixed, along with a couple of other books.
3) The other books from that second order arrived, along with the black and white Oathbound Seven from 1). I assumed the whole of my second order had arrived at once.
4) I got onto Lulu customer support to try and work out what happened. They eventually sent a replacement color copy.
5) The black and white Oathbound Seven I actually ordered in that second order arrived three days ago, almost a month after posting. I mistook it for the replacement color copy and got annoyed, and contacted Lulu customer support again.
6) The replacement color version arrived yesterday.

Their customer support thinks it would be too much trouble to return the black and white copy I got in error, so now I have two copies. Nice of them.

A suggestion. A lot of the confusion at Lulu seems to have been because of the similar names. Maybe the color version of the Oathbound Seven project at Lulu could be renamed to something like "Oathbound Seven - Special Color Edition" to help avoid mixups in future?]]> Wed, 09 Mar 2011 11:06:37 GMT https://forums.epidemicbooks.net/topic41-.aspx Message from Paulon Sun, 06 Mar 2011 19:12:20 GMT https://forums.epidemicbooks.net/topic41-.aspx Message from Paulon According to them they posted a copy to me on Jan 28. I may be a little cynical, but while I won't complain as long as I finally get the book, I find it odd that the one parcel that seems to have been lost in the post is also the same one where they failed to send a shipping notification, or to update the order status to show the book was sent at all.

In fairness, the other stuff I've bought through Lulu has been promptly shipped, with no problems with the order quality. Typical shipment time to New Zealand has been a week to ten days, which is pretty good.]]> Thu, 24 Feb 2011 20:03:09 GMT https://forums.epidemicbooks.net/topic41-.aspx Message from greg Paulon wrote:
*waits patiently* My black and white version has shipped. Lulu seems to have stuffed up somewhere by losing track of the color one I ordered before they even managed to get it shipped, so I'm waiting for word from them on what's happening to that.


Let us know what happens with that. I haven't used Lulu before, and I'm not nearly as plased as with our other printer. Unfortunately, the other printer won't print a 500 page hardbound book.]]> Wed, 23 Feb 2011 18:23:09 GMT https://forums.epidemicbooks.net/topic41-.aspx Message from Paulon With a bit of prompting I did get them looking for the right book, but I don't expect any results for a few days because of the weekend.
On the positive side, the black and white one has arrived.]]> Sun, 20 Feb 2011 00:52:23 GMT https://forums.epidemicbooks.net/topic41-.aspx Message from nylanfs ]]> Fri, 18 Feb 2011 15:20:40 GMT https://forums.epidemicbooks.net/topic41-.aspx Message from Paulon I'm still trying to find out what happened to the color version of Oathbound Seven I ordered in print, back in January.
Today I got told that the black and white version had been cancelled from my original order with a refund, and asking if I was missing the new order of the black and white version I made when the file was fixed.
That's despite specifying that they hadn't shipped the color version, the number of the order it was in, and how much of my money they've got.

Much more of this messing around and I might end up disputing the whole mess with my bank.]]> Thu, 17 Feb 2011 18:07:04 GMT https://forums.epidemicbooks.net/topic41-.aspx Message from Paulon greg wrote:
Is there any interest in a big, full-color Forge map available for free download? We could also probably print some poster size ones and sell them for 5 bucks or so off our site if people are interested (and if you don't have a kinkos in your town).


I'd be interested in a digital version of the map. The physical poster is also something I'd consider buying, but the international shipping costs for a US$5 item might make it uneconomic to order for me.]]> Wed, 16 Feb 2011 15:49:09 GMT https://forums.epidemicbooks.net/topic41-.aspx Message from Paulon Wed, 16 Feb 2011 15:43:35 GMT https://forums.epidemicbooks.net/topic41-.aspx Message from DarkSunLord1 DarkSunLord1 wrote:
I've already ordered a copy of the black and-white version. I am anxiously waiting my book's arrive.


I've got the book! Yes!]]> Tue, 15 Feb 2011 13:48:50 GMT https://forums.epidemicbooks.net/topic41-.aspx Message from DarkSunLord1 Mon, 14 Feb 2011 22:58:58 GMT https://forums.epidemicbooks.net/topic41-.aspx Message from greg Mon, 14 Feb 2011 18:03:12 GMT https://forums.epidemicbooks.net/topic41-.aspx Message from greg Due to the way they trimmed the book, there are some tight margins, so I may make some updates to the master file. Page numbers need to be smaller, and the map needs to be reworked for the binding. Penance got eaten. I tried to puth it as far out as I could, but it wasn't far enough. We need to rework the map and move the globe views tighter in so we can add more space in the middle.]]> Mon, 14 Feb 2011 18:00:58 GMT https://forums.epidemicbooks.net/topic41-.aspx Message from DarkSunLord1 greg wrote:
DarkSunLord1 wrote:
So, can I order a copy of the black and white print verison of Oathbound: Seven now or what?


Well, it printed and shipped, which is a good sign. Mine's still in CT somewhere in a FedEx facility. When it arrives I'll let you know if it looks like carp or not.


Infortantly, I have already ordered my copy and I can't cancel. Oh well, I guess.]]> Wed, 02 Feb 2011 18:18:55 GMT https://forums.epidemicbooks.net/topic41-.aspx Message from greg DarkSunLord1 wrote:
So, can I order a copy of the black and white print verison of Oathbound: Seven now or what?


Well, it printed and shipped, which is a good sign. Mine's still in CT somewhere in a FedEx facility. When it arrives I'll let you know if it looks like carp or not.]]> Wed, 02 Feb 2011 16:18:34 GMT https://forums.epidemicbooks.net/topic41-.aspx Message from DarkSunLord1 Fri, 28 Jan 2011 13:25:44 GMT https://forums.epidemicbooks.net/topic41-.aspx Message from Paulon Thu, 27 Jan 2011 19:16:19 GMT https://forums.epidemicbooks.net/topic41-.aspx Message from greg
Two steps forward, one step back!]]> Thu, 27 Jan 2011 17:22:09 GMT https://forums.epidemicbooks.net/topic41-.aspx Message from DarkSunLord1 greg wrote:
DarkSunLord1 wrote:
I mean that if there is an error in the printed version, say a missing page or so or the book is damaged during shipping, or even the wrong book, how do I get a refund or a new copy?


Oh... I see. It really depends on what the problem is. If it's a printing/shipping error:
https://support.lulu.com/View.jsp?procId=46d7cfadd3699d1357af60c937175f42

If it's a screw-up on my part, it really depends. I don't anticipate any problems, but I haven't gotten my copy yet to check. The color books are expensive, and we pay pretty much what you'd pay to get copies. At this point, we simply don't have the money to buy extra copies. What you might want to do is wait until I get my copy, and then I'll post here if there are any such issues or not. Then once you have the all-clear, you can order one. If you have already ordered one, or can't wait, then we'll have to chat if there's a non-printer-related problem.



Thank you for your patience with me. I'll be waiting for your answer!]]> Mon, 24 Jan 2011 18:27:52 GMT https://forums.epidemicbooks.net/topic41-.aspx Message from greg DarkSunLord1 wrote:
I mean that if there is an error in the printed version, say a missing page or so or the book is damaged during shipping, or even the wrong book, how do I get a refund or a new copy?


Oh... I see. It really depends on what the problem is. If it's a printing/shipping error:
https://support.lulu.com/View.jsp?procId=46d7cfadd3699d1357af60c937175f42

If it's a screw-up on my part, it really depends. I don't anticipate any problems, but I haven't gotten my copy yet to check. The color books are expensive, and we pay pretty much what you'd pay to get copies. At this point, we simply don't have the money to buy extra copies. What you might want to do is wait until I get my copy, and then I'll post here if there are any such issues or not. Then once you have the all-clear, you can order one. If you have already ordered one, or can't wait, then we'll have to chat if there's a non-printer-related problem.]]> Mon, 24 Jan 2011 16:40:05 GMT https://forums.epidemicbooks.net/topic41-.aspx Message from DarkSunLord1 greg wrote:
DarkSunLord1 wrote:
If there is an error with a copy of Oathbound: Seven, how do I get a refund?


Not sure what you mean. The ebook edition? There were some minor errata that we fixed, mostly some layout glitches. If you have the first version and really want an update, send me your email and I'll send you a link to download a new copy.


I mean that if there is an error in the printed version, say a missing page or so or the book is damaged during shipping, or even the wrong book, how do I get a refund or a new copy?]]> Fri, 21 Jan 2011 16:04:31 GMT https://forums.epidemicbooks.net/topic41-.aspx Message from greg DarkSunLord1 wrote:
If there is an error with a copy of Oathbound: Seven, how do I get a refund?


Not sure what you mean. The ebook edition? There were some minor errata that we fixed, mostly some layout glitches. If you have the first version and really want an update, send me your email and I'll send you a link to download a new copy.]]> Fri, 21 Jan 2011 11:22:57 GMT https://forums.epidemicbooks.net/topic41-.aspx Message from DarkSunLord1 Fri, 21 Jan 2011 07:02:52 GMT https://forums.epidemicbooks.net/topic41-.aspx Message from DarkSunLord1 greg wrote:
Yep. I'm working on trying to make it look good now. If you just convert everything you end up with dark text on a dark background with dark pictures.


Boo-ya! Thanks!]]> Fri, 14 Jan 2011 15:26:52 GMT https://forums.epidemicbooks.net/topic41-.aspx Message from greg Fri, 14 Jan 2011 13:24:09 GMT https://forums.epidemicbooks.net/topic41-.aspx Message from DarkSunLord1 Tue, 11 Jan 2011 13:07:33 GMT https://forums.epidemicbooks.net/topic41-.aspx Message from greg Mon, 10 Jan 2011 16:02:34 GMT https://forums.epidemicbooks.net/topic41-.aspx Message from DarkSunLord1
Is this true, and if it is, when will it be released?]]> Sun, 09 Jan 2011 17:28:21 GMT